Performance Improvement Consulting
Welcome to the 3-D's of performance improvement consulting! We like to compare our process to that of a detective, doctor, and diplomat. An ALD consultant is ready to serve you as:
- The DETECTIVE - We guide you to identify specific performance behaviors, investigate the reasons behind performance issues, refine business goals, and clarify performance expectations.
- The DOCTOR - Based on our investigative findings, we'll make recommendations for change at the organizational, work process, and the job/task levels to reach the desired behaviors. Together, we'll determine appropriate intervention and ALD will develop the customized learning solution.
- The DIPLOMAT - We will help plan and manage the change initiative, pilot and revise the customized solutions, implement and monitor, as well as help your organization adapt to the change.
The foundation of our work begins with applying the Human Performance Improvement (HPI) Model sourced by the American Society for Training & Development organization (ASTD). This model guides us to discover and analyze critical gaps in performance, plan for improvements, design quality, cost-effective solutions, and evaluate the results. We take a holistic view of your organization to address bottom line issues such as:
- Increase employee performance, productivity, and engagement
- Expand knowledge and skill levels on technical systems, applications, and products
- Improve accuracy and quality control of business transactions
- Enhance the customer experience and retention
- Improve organizational communication
- Leverage knowledge management through formal documentation of policies and procedures
PARTNER WITH US TODAY FOR AN EXTRAORDINARY JOURNEY!